The PALLADION suite not only provides advanced customer care and troubleshooting, it also provides network intelligence on the network and the users. With a large set of pre-defined KPIs and metrics, which can even be extended by adding configurable metrics, PALLADION can also be a very valuable data source for the marketing department. The following questions are answered in real-time by the PALLADION software suite:
PALLADION can not only be used standalone to acquire and display relevant information and to manually export the data into a spreadsheet application; it’s also possible to use the built-in remote API to connect any Business Intelligence system to PALLADION. The combined solution offers a unique way to analyze user behavior in real-time. There is no longer a need to retrieve the data from other closed systems: whatever data from the network is needed, it’s right there, available from PALLADION.
Would you like to learn more about how PALLADION can support your Marketing department?
