PALLADION offers major benefits to a variety of user profiles.
Operations
Being in charge of operating a Next Generation Network is a challenging task. The networks consist of network equipment from various vendors, all are interworking with each other and also the end devices. Looking at the individual systems and their integrated management will allow operations to look at details only. Aggregating this information in a network management system allows managing the individual devices efficiently.
Customer Support
A helpful and efficient Customer Support Service is critical for NGN operators. The support costs must be kept as low as possible while still providing the best service to the customers. PALLADION strongly supports operators to successfully cope with this challenge, as it provides the customer support team all the means necessary to validate, identify and solve problems on the NGN network.
Engineering
It is a major challenge to design the architecture of a Next Generation Network today. A variety of vendors of core network equipment is offering solutions following common standards, but in reality many vendors are not actually providing the level of standard compliance and interoperability they claim.
Marketing
The PALLADION suite not only provides advanced customer care and troubleshooting, it also allows to perform a network intelligence on the network and the users. With a large set of pre-defined KPI's and metrics which can even be extended by adding configurable metrics it can also be a very valuable data source for the marketing department.
