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As operators are migrating towards NGN and all-IP networks, they face a big challenge. The existing staff does not have sufficient knowledge about the new technologies and protocols, as packet based networks are by nature much more complex than legacy networks.
With PALLADION, the existing operations and support teams can quickly catch up on the new protocols, and the team members can act efficiently and professionally from the beginning. PALLADION is very intuitive, hiding complexity in the first place, while still allowing users to drill down to each single packet on the wires when required.
NGNs can introduce a wide variety of complex technical issues. The quicker those issues can be identified and resolved, the better to avoid customers facing bad service. PALLADION helps to dramatically reduce the mean time to repair (MTTR) through advanced troubleshooting functionality.
PALLADION provides a centralized and complete real-time view of the entire NGN network as a basis for efficient problem detection, isolation and resolution. You don’t need to deploy multiple monitoring and tracing solutions, and manually align the information through some complex process. This way, PALLADION saves costs on the CAPEX of the solution, but more importantly it saves OPEX by requiring less staff with less technical knowledge, who are able to solve problems better and faster.