The agenda will focus on the latest business and technical trends, with topics including the return on SIP trunking investment, unified communications and SBCs, IMS and RCS, security best practices, and the evolution of the IP contact center.

On May 17th, Alex Hoffmann, former CEO of IPTEGO, now Acme Packet’s VP of Products for Palladion, will introduce Acme Packet’s Palladion and its key modules of the platform including: Voice & Video Operations, Customer Experience & Troubleshooting, and Fraud Detection & Prevention.

On-demand presentations and live demonstrations of Palladion will be conducted by Acme Packet at the Demo Center.

BEDFORD, MA, APRIL 26, 2012 – Acme Packet® (NASDAQ:APKT), the leader in session delivery networks, announced today that it has acquired privately held IPTEGO GmbH, an IP communications network management software company, for approximately $21 million in cash. Based in Berlin, Germany, IPTEGO is a rapidly growing provider of software solutions that offer real-time, end-to-end communications network intelligence, voice and video operations monitoring, customer experience management and fraud prevention and detection.

Highlights

• The integration of Acme Packet session delivery network solutions with IPTEGO’s real-time intelligence engine will enable customers to move beyond individual element management and give them real-time, network wide visibility into their multi-vendor IP communications networks.
• With more than 80 customers globally, market leading technology, and a compelling vision of the future of real-time IP communications, IPTEGO has been recognized as an innovator in delivering network optimization and fraud detection solutions.
• IPTEGO’s Palladion software optimizes next-generation IP communications networks, enabling customers to rapidly troubleshoot customer experience issues down to the individual session level, proactively identify and isolate communications network faults and events, and detect and prevent fraudulent activities in the network.
• Acme Packet expects to incorporate the Palladion software suite into its product portfolio and will offer it to service provider and enterprise customers through existing IPTEGO and Acme Packet channel partners as well as through direct sales.

Quotes

“Both enterprise and service provider customers are looking for ways to optimize their IP communications networks – not only to reduce cost and complexity, but also to better deploy new value-adding applications and services,” said Andy Ory, Acme Packet’s president and chief executive officer. “The addition of IPTEGO’s software to the Acme Packet portfolio enables us to help customers get the most out of their IP communications networks with unique, real-time management capabilities.”

“IPTEGO was founded on the belief that our technology could help customers dramatically improve customer experience, while allowing them to operate their IP communications networks in a far more efficient manner,” said Alex Hoffman, IPTEGO co-founder and chief executive officer.

Ulrich Abend, IPTEGO co-founder and chief operations officer, added “As part of Acme Packet, we are excited to be able to bring our vision to the next level, working with customers on a global basis to reduce operational costs and generate additional revenue.”

Notable Facts About IPTEGO:

• Based in Berlin, Germany, IPTEGO was founded in 2006 and currently has 28 employees. All IPTEGO employees will become employees of Acme Packet.
• In 2011 IPTEGO was chosen from more than 1,200 companies to receive the Red Herring’s prestigious “Global 100” award.
• Acme Packet and IPTEGO have more than 30 customers in common.
• IPTEGO Palladion software addresses the management of multiple third party products within IP communications networks using SIP or Diameter signaling -including soft switches, media gateways, policy servers, application servers, IMS core elements, and IP PBXs.

On Thursday, May 3, at 10:00 ET, Acme Packet will host a webinar highlighting the Acme Packet Palladion offering. To register for this webinar, please visit http://tinyurl.com/acmepalladion.

About Acme Packet

Acme Packet (NASDAQ: APKT), the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, video, data and unified communications services and applications across IP networks. Our Net-Net product family fulfills demanding security, service assurance and regulatory requirements in service provider, enterprise and contact center networks. Based in Bedford, Massachusetts, Acme Packet designs and manufactures its products in the USA, selling them through over 220 reseller partners worldwide. More than 1,600 customers in 107 countries have deployed over 16,000 Acme Packet systems, including 88 of the top 100 service providers and 41 of the Fortune 100. For more information visit www.acmepacket.com.

The venue of the conference is the Hilton Double Tree in London, where fraud experts will have the opportunity to share strategies for efficient fraud protection by participating in conference speeches, panel discussions and case studies from telecom operators. During the two days event, IPTEGO will present how PALLADION Fraud Detection & Prevention protects Next Generation Networks against fraud attacks based on a self-learning, real-time running technology.

The IPTEGO booth will be located in the Russell suite 1, stand #2. Moreover, Siphon Networks, a partner of IPTEGO, will contribute to the conference with a speech on 20th March, at 2:30pm GMT with a presentation on “Protecting Next Generation Networks against VoIP fraud”.

The speech will point out:

• what VoIP fraud is and how it occurs
• today’s situation of VoIP fraud
• efficient strategies to protect Next Generation Networks against fraud

For more information about the event, please visit: http://fraudandrevenueassurance.com/

With PALLADION Fraud Detection & Prevention, IPTEGO provides an answer to a growing demand for more network security when it comes to toll fraud. Today’s Communication Service Providers (CSPs) are reportedly facing increasing issues with upcoming attacks from hackers, who not only hit the service providers with their attacks, but also affect significantly their customer base and the service quality they experience.

According to a recent survey from the Communications Fraud Control Association (CFCA), the global fraud loss estimate for 2011 was $40.1 Billion USD (31 Mrd. Euro), whereas small businesses are equally hit as large CSPs. “Existing methods to detect toll fraud rely on the CDR’s from your switch and these need to be correlated from multiple sites. This can take tens of minutes up to multiple of hours. By this time, tens or hundreds of thousands of dollars have been lost. PALLADION Fraud Detection & Prevention spots these attacks in 2-3 seconds and closes them down in real-time, according to your policy via the SBC or other network elements “ says Richard Jobson, President of Teraquant, a technology partner of IPTEGO based in Colorado, USA.

Based on the proven PALLADION monitoring and customer experience technology, IPTEGO is extending its product portfolio of the PALLADION Software Suite with a solution specialized in the fraud protection of LTE, IMS, and VoIP networks. The flexible and lightweight installed solution adapts with ease to the requirements of smaller carriers and larger Tier 1 carriers as well. “The beauty of PALLADION Fraud Detection & Prevention comes from its high usability, and of course from the detection and prevention of fraudulent incidents in near real-time, which allows a very fast reaction upon the fraud attacks. This helps service providers to stop fraud before significant operational losses occur”, explained Ulrich Abend, COO of IPTEGO.

The mechanism behind the performance of PALLADION Fraud Detection & Prevention relies on automated behavior analysis, a strategy that is difficult to scam. By analyzing and detecting the symptoms of fraud incidents in the network rather than looking for the reasons of how such an incident could happen, the solution provides an unique value, as any PALLADION Fraud Detection & Prevention user is protected against fraud attacks no matter of the attack method. Once an increasing set of deviations occur in the user specific behavioral patterns and a critical threshold has been passed, PALLADION Fraud Detection & Prevention intervenes actively by raising an alert message to the user in real-time. The user then can pro-actively decide if this call needs to be blocked by a special SBC API integration.

PALLADION Fraud Detection & Prevention is not only very efficient and fast in the process of detecting fraud, but also is a smart solution that doesn’t necessarily require a configuration, as it comes with a pre-set of rules that can be used right away. Furthermore, PALLADION Fraud Detection & Prevention is self-learning and keeps track of evolving trends in the user behavior which makes it a future-proof solution against all types of future attack methods.

About IPTEGO

IPTEGO provides Next Generation Network optimization. The world’s major Communications Service Providers rely on IPTEGO’s PALLADION Software Suite to enhance their ROI from IP-based core networks such as LTE, IMS and VoIP. PALLADION analyzes Next Generation Networks from any vendor to provide real-time network intelligence, troubleshooting, customer experience monitoring, fraud prevention and seamless integration of third-party products. Utilizing PALLADION allows operators to securely and quickly migrate to IP-based networks, reduce operational costs, generate additional revenue and minimize churn.

Follow IPTEGO on Twitter: http://twitter.com/iptego

About Teraquant

Founded in 2001, Teraquant is an owner-operated Test Solutions company staffed with technical specialists with decades of experience in Telecommunications Test and Monitoring. Teraquant is dedicated to supply test solutions that precisely match the needs of its customers and support them with an in-depth expertise with proactive and immaculate professionalism in network deployments and value added services. The company’s customers include most of the major leading telecom equipment vendors and service providers in North America.

Teraquant Corporation is a Value-Added Integrator for Voice and VoIP Network Management and test solutions and is a long-term technology partner and distributor of IPTEGO.

For more information about Teraquant please visit http://www.teraquant.com/

Sources:  

The Communications Fraud Control Association: Global Fraud Loss Survey 2011 (date from 2012-02-07).

To request the full report of the Global Fraud Loss Survey 2011, please contact: fraud@cfca.org

For further information or press/analyst enquiries, please contact:

Ulrich Abend
COO
IPTEGO GmbH
Email: press@iptego.com

Claire Gruener
Marketing
IPTEGO GmbH
Email: claire.gruener@iptego.com

Richard Jobson
President
Teraquant Corporation
Email: info@teraquant.com

TeleWare has successfully deployed the IPTEGO PALLADION NGN Optimization Suite within its data centers and across its network to provide real-time network intelligence, troubleshooting, customer experience monitoring and seamless integration of third-party products. Working closely with SIPHON Networks Ltd, a leading European player in the design, supply, delivery and integration of communications technology, the upgrade will help improve service delivery across both TeleWare hosted and mobile services. “The stability and performance of our growing VoIP network is a critical concern for our users and our continued investment in cutting edge management and security technologies is part of our long term commitment,” explains Nick Reaks, Operations Director for TeleWare.

“Following a comprehensive technology review, it was clear the PALLADION solution was a good fit for our service delivery model,” added Reaks. PALLADION also offers advanced real-time behavioral SIP monitoring and SMART (Sequential Malicious Abuses of Rate and/or Time) attack detection. Its reporting and alerting capabilities allow a proactive response to a broad range of threats to customer service levels in SIP networks. The world’s major Communications Service Providers rely on IPTEGO’s PALLADION Software Suite to enhance their ROI from IP-based core networks such as LTE, IMS and VoIP. PALLADION global customers include Vodafone, T-Mobile and KPN.

About TeleWare 

TeleWare is the leading UK supplier of communications solutions for a nomadic workforce.  TeleWare’s applications are delivered as software services, on-premise equipment or managed services to all sizes of business.  TeleWare customers include over 20% of the FTSE 100 and approaching 21% of the top 1000 blue chip national and multinational companies. TeleWare’s applications provide business communications solutions for mobility, personal contact management, messaging and call distribution and control. Unparalleled interoperability enables seamless integration with a wide range of PBX and application vendors.  A commitment to open standards ensures flexibility, freedom and choice.

TeleWare applications are sold through accredited channel partners. TeleWare are a Microsoft partner with four competencies covering Gold OEM Hardware, Silver Midmarket Solution Provider, Silver OEM Hardware and Small Business Specialist Community.  TeleWare also has certification for the quality standard ISO9001/2008 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals.

For more information please visit www.worldofteleware.com or www.teleware.com

Press/analyst enquiries please contact:

Lesley Hansen, Group Marketing Director, TeleWare Plc
Telephone: +44 (0) 1845 521102
E-mail: lesley.hansen@teleware.com

OR

Anne Harding, The Message Machine
Telephone: +44 (0) 1895 631448
E-mail: anne@themessagemachine

About IPTEGO

IPTEGO provides Next Generation Network optimization. The world’s major Communications Service Providers rely on IPTEGO’s PALLADION Software Suite to enhance their ROI from IP-based core networks such as LTE, IMS and VoIP. PALLADION analyzes Next Generation Networks from any vendor to provide real-time network intelligence, troubleshooting, customer experience monitoring and seamless integration of third-party products. Utilizing PALLADION allows operators to securely and quickly migrate to IP-based networks, reduce operational costs, generate additional revenue and minimize churn.

Press/analyst enquiries please contact:

Ulrich Abend
Co-founder and COO
IPTEGO GmbH
Email: press@iptego.com

Claire Grüner
Partnerships and Marketing
IPTEGO GmbH
Email: partners@iptego.com

About SIPHON Networks

Founded in the UK in late 2008 SIPHON Networks Ltd is a leading European Systems Integrator focused on the design, supply, delivery & integration of advanced Voice & Unified Communications technology to enable the delivery of innovative services on a robust and scalable platform.

For more information please visit www.siphonnetworks.com

Press/analyst enquiries please contact:

Alexander Theuma
Sales Manager
SIPHON Networks
Email: a.theuma@siphonnetworks.com

The event will welcome international telecom representatives and speakers from such diverse organizations as Neotel, Frost & Sullivan, Google Mobile South Africa and more to debate the latest trends in unified communications and VoIP, the use of cloud computing for company communications and successful communication strategies.

Stop at stand 6 and meet IPTEGO’s partner Barlow Communications to  learn about the benefits of the PALLADION Software Suite for powerful VoIP monitoring, troubleshooting and reporting in real-time.

For more information on the ITWeb Business Communications 2011, follow this link: http://www.itweb.co.za

To learn more about IPTEGO’s partner Barlow Communications, please visit:
http://www.barcom.co.za

A forerunner in delivering the best added value to its customers, Belcentrale was looking for the right solution to monitor its VoIP traffic in real-time. Looking for a complex and scalable, but easy to manage system which enables powerful troubleshooting, PALLADION was the right match in many ways. Designed to reduce customer churn, streamline network management costs, and protect current revenue, the PALLADION NGN Optimization Suite is a real-time network intelligence suite that increases the Return-on-Investment (ROI) for VoIP, LTE, and IMS deployments. This, in addition with its outstanding usability that PALLADION is known and appreciated for, Belcentrale were more than satisfied with the value provided by the solution, as Coert Coomans, CEO of Belcentrale stated: “we liked to diminish our efforts in the monitoring and at the same time we were looking for more information on what’s going on in our network. Having relied on in house developed software monitoring tools for over a few years we instantly recognized the quality and features of the PALLADION software suite”.

Belcentrale who regards customer satisfaction as the biggest promoter of growth, is now using PALLADION for the 1st line support desk to troubleshoot quality issues on the client level, being able now to monitor real-time streams as well as analyzing historical data.

Assisting major CSPs in the supply, delivery and the integration of world class communications technology, SIPHON Networks supported Belcentrale with a proof of concept. Coert Coomans explained that they were very pleased with the responsiveness, focus and knowledge that SIPHON Networks displayed during this POC. „Their support from initial contact to agreement to choose PALLADION over the other solutions we were evaluating, was a major consideration in our selection process“, he said.

About IPTEGO

IPTEGO provides Next Generation Network optimization. The world’s major Communications Service Providers rely on IPTEGO’s PALLADION software suite to enhance their ROI from IP-based core networks such as LTE, IMS and VoIP. PALLADION analyzes Next Generation Networks from any vendor to provide real-time network intelligence, troubleshooting, customer experience monitoring and seamless integration of third-party products. Utilizing PALLADION allows operators to securely and quickly migrate to IP-based networks, reduce operational costs, generate additional revenue and minimize churn.

For more information please visit http://www.iptego.com

Follow IPTEGO on Twitter: http://twitter.com/iptego

About SIPHON Networks

Founded in the UK in late 2008 SIPHON Networks Ltd is a leading European Systems Integrator focused on the design, supply, delivery & integration of advanced Voice & Unified Communications technology to enable the delivery of innovative services on a robust and scalable platform.

For more information please visit www.siphonnetworks.com

About Belcentrale

Belcentrale is a leading provider of VoIP products in the Netherlands. Being an innovative and flexible supplier of digital telephony services, Belcentrale offers a highly valuable customer service for a range of customers including the healthcare sector, energy companies, travel agencies, governmental and educational institutions. Through its relationship with leading partners in the market and its long experience, Belcentrale offers its customers the best technology with excellent support based on a long-term expertise.

For more information please visit http://www.belcentrale.nl/

For further information, please contact:

Ulrich Abend
Co-founder and COO
IPTEGO GmbH
Email: press@iptego.com

Claire Gruener
Partnerships and Marketing
IPTEGO GmbH
Email: partner@iptego.com

Steve Harris
Managing Director
SIPHON Networks
Email: s.harris@siphonnetworks.com

Alexander Theuma
Sales Manager
SIPHON Networks
Email: a.theuma@siphonnetworks.com

Coert Coomans
CEO
Belcentrale
Email: coert.coomans@belcentrale.nl

We look forward to seeing you in Dublin!

For more information on Management World 2011, please visit: http://www.tmforum.org/ManagementWorld2011.html

IPTEGO is an official member of TM Forum.

This is the must-attend annual gathering of the mobile industry with 50,000 senior mobile leaders from 200 countries. To learn more about PALLADION and the unique benefits it can deliver, visit our partner Aricent in Hall 1, booth 1F38.

For more information, please go to:
http://www.mobileworldcongress.com/index.htm